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Homes by Vanderbuilt Performance Reports

Homes by Vanderbuilt sends out performace reviews to our ustomers to enable us to reward our employees for customer satisfaction of work to correct any shortcomings mentioned on the reviews.

What these performance reports contain:

  • The employee communicated effectively with the homeowner
  • The employee returned homeowner phone calls
  • The employee was courteous
  • The employee followed up on any identified problems


We receive 96% positive reviews
Many customers take the time to write additional notes on the reviews

Examples of comments from performance reports submitted by our customers

  It was a pleasure working with the crew. They were professional in all aspects. Look forward to entertaining friends and family and bragging about the Homes by Vanderbuilt Team. Thanks again.
 
  Jeffrey & Juanita Bishop - Gates, NC  
  They showed that they cared by taking care of any concerns we had.
 
  Shelly Ottrogge - Trenton, NC  
  "The trim crew did an excellent job. They were very courteous and informative. They were very helpful as far as providing us information on issues that were not even related particularly to their assignment. They were always concerned about any issues I brought up. They never made me feel like I was being bothersome. Great job!"
 
  Dale & Michelle Boyette - Lucama, NC  
  I felt so comfortable and very well taken care of by Vanderbuilt. Love the house!
 
  Peed - 2009
Martin Co., NC
 
  Were very nice and easy to get along with. They were very informative about our questions.
 
  Clayton & Sallie Cannady - Garland, NC  
  David McCracken helped make this whole process as painless as possible and peace of mind cannot be overstated. In addition, Dave Wilson, Jim Patterson and all the others that I talked with all provided quality service. The whole Vanderbuilt building process was fantastic. I will highly recommend Homes by Vanderbuilt to friends and family in the future. Thanks for all your help.
 
  Grimsley - Robeson County, NC  
  We are extremely pleased with the professionalism shown to us during the purchase and construction of our new home. The courtesy shown to us by David, Belinda, Dave and Curtis made the experience very easy. We would recommend Vanderbuilt to anyone buying a new home. They were very responsive to any issues we had.
 
  James & Jean Kelly - Vance Co, NC  
  Extremely Satisfied! Outstanding Job!
 
  Dean - 2009
Surry Co., NC
 
  Work performed in an excellent manner.
 
  Mainer Milam - Littleton, NC  
  Very polite and extremely professional
 
  Brian & Sharon Lantz - Sanford, NC  
  My husband and I have been extremely pleased. Very courteous and informative of the progress on our home. Everything is perfect and I recommend the highest of special awards!
 
  Gary & Selena Brayboy - Roland NC  
  We are very satisfied and can't wait to move in!!
 
  Michael & Sabrina Nelson - Broadway, NC  
  The work done by this crew was great. They were easy to deal with and dependable. We were extremely impressed with everything they have done.
 
  William & Margaret Brewer - Yanceyville, NC  
  The building inspector said this was the best built modular he has ever seen!!
 
  Keck - 2010
Union Co., NC
 
  They were courteous, answered any questions and explained things that I did not quite understand.
 
  Patricia Arroyo - Riegelwood, NC  
  "The crew did an exceptionally good job. They were nice and answered any questions I had and even showed me how to do some of the work they were doing. Good job."
 
  Mr. & Mrs. Barry Thomas  
  "Dealing with this crew was a breath of fresh air in today's world. They were courteous and helpful throughout the entire experience of building our home. If only everyone could be so nice."
 
  Mark Hood - Willow Springs, NC  
  Absolutely outstanding service!
 
  Wright - 2010
Sampson Co., NC
 
  Very pleasant to know & be around. Thanks for a job well done!
 
  Wall - 2009
Rockingham Co., NC
 
  All I can say is Dave W. & David M. are second to none when it comes to handling business.
 
  Wiggins - 2010
Chowan Co., NC
 
  They did a very good job. The weather was warm and the ground was muddy, but they were very careful not to track on the carpet.
 
  Little - 2010
Warren Co., NC
 
  "This team was impressive and helpful. I appreciate the job well done."
 
  Mr. & Mrs. Joel Dickens - Broadway, NC  
  "They did a superb job. They were always ready to repair whatever we pointed out no matter how big or how small, they attempted to fix everything for us. Beside that they were fun to be around. They had a good attitude about everything!!!"
 
  Charles & Shirley Crews - Mocksville, NC  
  "Both my husband and I were very impressed with this crew. They did a fantastic job and were very professional and very friendly! I would definitely recommend them to our friends. GREAT JOB!!!"
 
  Mr. & Mrs. Daniel Montes - Burlington, NC  
  "Very well pleased with these two gentlemen."
 
  Mr. & Mrs. Wise - New Hill, NC  
  "We were very pleased with the job that was done. This crew deserve the highest reward that they could get."
 
  Mr. & Mrs. Robert Martin, Jr. - Cameron, NC  
  You guys did beautiful work. Very thorough! Great Job!
 
  Yonish - 2010
Moore Co., NC
 
  My experience has been nothing less than totally positive!
 
  Ward - 2010
Montgomery Co., NC
 
  Unbelievably great job on delivery and setup. I was very impressed with the quality of workmanship and the speed at which they worked.
 
  Cochran - 2009
Chatham Co., NC
 
  "They went the extra mile."
 
  Mr. & Mrs. Henry Rea - Carthage, NC  
  "They fixed everything I asked of them."
 
  Mr. & Mrs. Roy Neely - Middlesex, NC  
  The crew did a great job. I have no complaints; wish all companies had good employees like yours.
 
  Morris - 1997
Martin Co., NC
 
  Guys did a great job, no hassles with excellent work.
 
  Walters - 2009
Robeson Co., NC
 
  Outstanding job! I am recommending your company to all that I come in contact with. Thanks!
 
  Langdon - 2009
Johnston Co., NC
 
  "We were very pleased with the work the trim crew did. We have had many comments on the outstanding work. They were very helpful and courteous and should be rewarded for an excellent job. We are very excited about moving in and showing off our new home!"
 
  Mr. & Mrs. Frankie Williamson - Siler City, NC  
  Awesome job--hard workers. Thanks so much.
 
  Steven & Andrea Guertin - Winnabow, NC  
  We are so happy we selected Vanderbuilt for our new home. We will not hesitate to recommend your company to our family and friends.
 
  Boudreau - 2011
Harnett Co., NC
 
  "They couldn't have done a better job! Melvin and I are very pleased with the finishing. Both were very capable of answering any questions that we've asked. They've been such a big help and did an excellent job! Anyone should be pleased with their work."
 
  Mr. & Mrs. M. Harris - Gibsonville, NC  
  Thank you guys for making my first new home a good experience.
 
  J. Jones - Isle of Wight, VA  
  I am so thankful I chose to go with Vanderbuilt! You are the best!!
 
  Troyer - 2010
Moore Co., NC
 

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