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Homes by Vanderbuilt Performance Reports

Homes by Vanderbuilt sends out performace reviews to our ustomers to enable us to reward our employees for customer satisfaction of work to correct any shortcomings mentioned on the reviews.

What these performance reports contain:

  • The employee communicated effectively with the homeowner
  • The employee returned homeowner phone calls
  • The employee was courteous
  • The employee followed up on any identified problems


We receive 96% positive reviews
Many customers take the time to write additional notes on the reviews

Examples of comments from performance reports submitted by our customers

  Everyone who has seen my home has commented on what an excellent job everyone did.
 
  Burns - 1996
Chatham Co., NC
 
  Delivery and setup was completed in only 3 days! Outstanding Job!
 
  Dial - 2009
Rowan Co., NC
 
  Gary & his team have been a true pleasure, their work is second to none! I would not hesitate to recommend them to anyone!
 
  Spooner - 2010
Richmond Co., NC
 
  Extremely Satisfied! Outstanding Job!
 
  Snyder - 2007
Alexander Co., NC
 
  I felt so comfortable and very well taken care of by Vanderbuilt. Love the house!
 
  Peed - 2009
Martin Co., NC
 
  Communication was great and a fabulous job was done!
 
  Coffin - 2009
Moore Co., NC
 
  Extremely Satisfied! Outstanding Job!
 
  Bullard - 2009
Columbus Co., NC
 
  Very nice people, very professional, an friendly. They know what they are doing.
 
  Edward & Cathy Ottman - Williamston, NC  
  “We live in Hendersonville, NC. It amazed us at first that you guys could accommodate our needs even though we were outside your building district. The first time we made the 4 hour drive to Sanford we knew we were getting a house from Vanderbuilt. We had looked at (NO LIE) at least 25 different places that built modulars. Everyone has been excellent! Please acknowledge everyone on my list for their professionalism and outstanding job!! They are quality!! George Magill, Dave Wilson, David McCracken, Belinda Pruett. Everyone listed here exceeded my expectations and deserve credit for their great work!!”
 
  Galloway - 1998
Henderson Co., NC
 
  Thank you! My wife loves her house!!!
 
  Crouse - 2009
Orange Co., NC
 
  "Both gentlemen working on our house did an excellent job. They were very courteous and professional. They were very helpful with any questions we had. Homes by Vanderbuilt should be proud to know they have such outstanding personnel as these two gentlemen. They most definitely deserve a special award."
 
  Edmond & Tracy Haywood - Mt. Gilead, NC  
  Outstanding job, extremely satisfied!
 
  Farrior - 2009
Duplin Co., NC
 
  Very well pleased, very satisfied with everything. Job well done.
 
  Shanna & Dian McCallum - Candor, NC  
  From the very beginning this has been a great experience. Our salesman was perfect. The foundation crew was perfect! The delivery and set up crew was unbelievable. They all knew their job and they were doing it just like clockwork! They were very professional but very friendly.
 
  Tony & Marta Purvis - Carthage, NC  
  "They were very knowledgeable of their job and were a pleasure to have them working on our house. These workers were outstanding."
 
  Mr. & Mrs. Montague - Roxboro, NC  
  Everything has been seamless, flawless, & an awesome job!
 
  Stokes - 2009
Richland Co., NC
 
  I would recommend your company to anyone looking for a new home!!
 
  Currin - 2010
Harnett Co., NC
 
  Guys did a great job, no hassles with excellent work.
 
  Walters - 2009
Robeson Co., NC
 
  "They did a great job and was very courteous. They took care of the few problems they could and also gave us some good advice on how the rest of the set up would go. It's hard to find good help these days. I hope you realize you have a good crew."
 
  Mr. & Mrs. K. Thacker - Efland, NC  
  I could not ask for a better experience since Day 1!!
 
  Jackson - 2010
Orange Co., NC
 
  "Thanks again to the Vanderbuilt team. We could not have gotten any nicer people to work with. May God bless you and your families."
 
  Michael Powell - Durham, NC  
  An all around quality job. That is what customer service is all about and how your company gets its reputation. Could not have asked for anything better!!
 
  Martin - 2011
Salem , VA
 
  I am exceptionally pleased with this crew's work. Beautiful job!
 
  Rosenberger - 2009
Chatham Co., NC
 
  "They did an outstanding job on our home. They answered all of our questions and were very courteous. We were very impressed and will recommend this crew to anyone we know purchasing a home from Homes by Vanderbuilt."
 
  Brain & Angie Collins - Vass, NC  
  It is quality and workmanship like this crew provided that will allow me to recommend Vanderbuilt Homes to my friends. Thank you so much for the outstanding job and courtesy you showed to me and my family.
 
  Wayne & Jennifer Robertson - Camden, NC  
  Super people, Super service!
 
  Wilson - 2011
Florence Co., SC
 
  Thank you guys for making my first new home a good experience.
 
  J. Jones - Isle of Wight, VA  
  I'm very pleased with the quality of work your crew performed and their professionalism. Very accommodating. Thank you!
 
  Dee Henderson - Cleveland, NC  
  When I walked into my home it was so very nice. Thank you so much for having such a great crew to work with!
 
  Gatten - 2010
Lee Co., NC
 
  "I would like to comment on the wonderful job they've done. Everything we asked them to check on or get done they did and did a wonderful job. They were very courteous and friendly. They deserve to be recognized."
 
  Roosevelt Baker - Littleton, NC  
  Great crew, great job!
 
  Nelson - 2009
Harnett Co., NC
 
  "The trim crew did a great job. They kept the job site clean and did great work. They were very courteous and did each job pointed out to them without a complaint."
 
  Bobby & Amy Moore - Liberty, NC  
  Super job!
 
  Crumpton - 2009
Person Co., NC
 
  Just wonderful!
 
  Alicia Shytle - Lillington, NC  
  These crews have been very nice & on time, we are very pleased with their work. This is the second home we have purchased from Vanderbuilt.
 
  Turner - 2004
Cumberland Co., NC
 
  Crews were extremely courteous and fixed all issues, whether major or minor prior to leaving. Excellent job!
 
  Williams - 2009
Alamance Co., NC
 
  "They were a real pleasure. They were professional and efficient and courteous! We would definitely recommend them for a special award!"
 
  Mr. & Mrs. Wayne Hutchins - Siler City, NC  
  Great Job!
 
  Terri Phelps - Vass, NC  
  Extremely Satisfied! Outstanding Job!
 
  Edmonds - 2009
Union Co., NC
 
  We are so happy we selected Vanderbuilt for our new home. We will not hesitate to recommend your company to our family and friends.
 
  Boudreau - 2011
Harnett Co., NC
 

For more information visit www.ncmodulars.com