Homes by Vanderbuilt Performance Reports

Homes by Vanderbuilt sends out performace reviews to our ustomers to enable us to reward our employees for customer satisfaction of work to correct any shortcomings mentioned on the reviews.

What these performance reports contain:

  • The employee communicated effectively with the homeowner
  • The employee returned homeowner phone calls
  • The employee was courteous
  • The employee followed up on any identified problems

We receive 96% positive reviews
Many customers take the time to write additional notes on the reviews

Examples of comments from performance reports submitted by our customers

  Responsive and thorough, always called back with answers to our questions in a timely manner - which is not typical in this industry.
  Bedford - 2009
Caswell Co., NC
  Crew was very professional and answered all questions. My wife and I were both very pleased with the quality of work, timeliness, and willingness to ensure that our house was perfect.
  Sanders - 2007
Stanly Co., NC
  Ronnie and Richard have done an exceptional job and they are very nice guys.
  Jackson - 2010
Orange Co., NC
  Very Satisfied!
  Bennett - 2009
Guilford Co., NC
  Thank you Vanderbuilt for only having the best: from your sales staff to your service department to all the crews. Thank You!!!
  Woodard - 2011
Vance Co., NC
  Outstanding job. Completed the job on time. Everything looks great. Could not have asked for a better crew.
  Billy & Barbara Austin - Gates, NC  
  Did a great job. I have no complaints; wish all companies had good employees like yours.
  Richard Morris - Williamston, NC  
  Thank you guys for making my first new home a good experience.
  J. Jones - Isle of Wight, VA  
  "The trim crew was very quality minded. It was a pleasure to work with such a crew."
  David Galloway - Harkers Island, NC  
  Earl did very well; he has a nice personality and is a pleasure to work with. Thanks for such a nice crew!
  Cashwell - 2010
Sampson Co., NC
  Very polite and helped any way they could. Very good crew to work with.
  Gary & Joni Parnell - Camden, SC  
  Extremely Satisfied! Outstanding Job!
  Snyder - 2007
Alexander Co., NC
  "The trim crew was very friendly, courteous, and helpful. They were also very professional and knew their job."
  Edward Bullock - Manson, NC  
  "These guys were very nice and did a super job!"
  Sean & Emily Woody - Apex, NC  
  "It was a pleasure to work with this crew. I found them all to be extremely courteous, professional, and knowledgeable. They went out of their way to assist me with any concerns I had. It's because of people like them that Homes by Vanderbuilt has the good reputation it does. Keep up the good work!"
  Doug Stroud & Kelly Powell - Carboro, NC  
  Everyone who has seen my home has commented on what an excellent job everyone did.
  Burns - 1996
Chatham Co., NC
  "They did a fabulous job on our home. They were extremely courteous and very knowledgeable. They went above and beyond what we expected of them. I wish I could call them for all my "honey do" lists. We appreciate all you have done for us!"
  Mr. & Mrs. Rodney Mitchell - Apex, NC  
  Extremely Satisfied! Outstanding Job!
  Dean - 2009
Surry Co., NC
  "The trim crew did an excellent job. They even did everything that I pointed out. I think they are the best crew that you have sent out so far. I enjoyed their outstanding workmanship. Their work was so outstanding that I invited them to my house warming party!"
  Billy Parsons - Randleman, NC  
  I was very pleased with the end result after everything was completed.
  Moody - 2011
Bladen Co., NC
  "This crew was very courteous to my family. Excellent job with our new home, and we were very pleased. Thank you for sending these guys."
  Timothy & Stacy Kivett - Seagrove, NC  
  "We would recommend this crew anytime."
  Mr. & Mrs. Lewis Salome - Rockingham, NC  
  All individuals involved in servicing our home have been very helpful. Their attention to detail has been appreciated.
  Padgett - 2010
Onslow Co., NC
  It is quality and workmanship like this crew provided that will allow me to recommend Vanderbuilt Homes to my friends. Thank you so much for the outstanding job and courtesy you showed to me and my family.
  Robertson - 1999
Stokes Co., NC
  "The trim crew did a great job. They were very professional and very knowledgeable and timely in their work on our house. They had no problem answering any questions we had concerning what was being done and how issues were being addressed. They made the whole house finishing experience go smoothly and painless. Thank you for providing a crew of such caliber.
  Mr. & Mrs. Brigman - Robbins, NC  
  Did outstanding job, was very friendly and informative. Were done when they said they would be.
  Chris Squires - Pittsboro, NC  
  I felt so comfortable and very well taken care of by Vanderbuilt. Love the house!
  Peed - 2009
Martin Co., NC
  "The professionalism of the trim crew was only exceeded by their outstanding attitude and good humor. Vanderbuilt is lucky to have this crew representing them. Please convey to the team our sincere appreciation for the fine job."
  Billy & June Hoover - Bellhaven, NC  
  "Easy to work with. Did a great job!"
  Alexander & Denise Winnie - Erwin, NC  
  Quite courteous & quick to respond to questions.
  Shupe - 2009
Harnett Co., NC
  This crew did a terrific job. Great communication with us. Very professional. Went above and beyond with everything we asked of them. Would recommend Vanderbuilt to others. Thank you for a fantastic job.
  Allan Hughes & Tracy Helms - Monroe, NC  
  I appreciate all the extra attention to detail with the trim work.
  David Fulcher - Smithfield, NC  
  I could not ask for a better experience since Day 1!!
  Jackson - 2010
Orange Co., NC
  Ronnie was very nice to me, being a first time buyer and very nervous.
  Holt - 2009
Harnett Co., NC
  "I could not have asked for better people to work with. They did their job well and were very professional."
  Mr. Danny Pearce - Franklinton, NC  
  David McCracken & Dave Wilson quickly responded to any questions or concerns that we had. We are extremely satisfied with their job performance throughout the entire process.
  Perry - 2010
Bertie Co., NC
  We were very impressed with the ability of the delivery & setup crew. Our house was delivered with no problems in a very tight location.
  Seighman - 2010
Stanley Co., NC
  "They not only did a very good job they made me feel as if I were one of their best friends. I sure wish there were more people in this world like them. If I could do something for them let me know. Thanks for the great workers."
  Rodney Cameron - Smithfield, VA  
  "We would just like to thank everyone at Homes by Vanderbuilt, who helped us get our new home! It makes such a difference to work with nice people."
  Mr. & Mrs. Brian Bagley - Asheboro, NC  
  While we are still in the set-up stage, to say we are impressed would be an understatement. I have talked to Jim Patterson and Dave Wilson a number of times and they have answered all my questions thoroughly and completely. So far in the construction of our home the Vanderbuilt crew have alleviated all of our worries. They have done a wonderful job of helping us make a seamless transition into our new home. Thank You!
  Mr. Grimsley - Rowland, NC  

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