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Homes by Vanderbuilt Performance Reports

Homes by Vanderbuilt sends out performace reviews to our ustomers to enable us to reward our employees for customer satisfaction of work to correct any shortcomings mentioned on the reviews.

What these performance reports contain:

  • The employee communicated effectively with the homeowner
  • The employee returned homeowner phone calls
  • The employee was courteous
  • The employee followed up on any identified problems


We receive 96% positive reviews
Many customers take the time to write additional notes on the reviews

Examples of comments from performance reports submitted by our customers

  Communication was great and a fabulous job was done!
 
  Coffin - 2009
Moore Co., NC
 
  "They were a pleasure to work with, they would check on any questions I had and worked on any task or correction I saw was needed."
 
  Bo Almond - Norwood, NC  
  They did a great job and worked wonderfully with my husband that was in another state and in the military. We really appreciated all of that and how friendly and easy going they were.
 
  Chris & Janie Joseph - Tyner, NC  
  "The trim crew was very professional and courteous!"
 
  Mr. & Mrs. Harward - Sanford, NC  
  We had an excellent experience building with Vanderbuilt and would recommend them to anyone who wants to build.
 
  Shaw - 2010
Lee Co., NC
 
  Crews were extremely courteous and fixed all issues, whether major or minor prior to leaving. Excellent job!
 
  Williams - 2009
Alamance Co., NC
 
  "They were very knowledgeable of their job and were a pleasure to have them working on our house. These workers were outstanding."
 
  Mr. & Mrs. Montague - Roxboro, NC  
  Outstanding job. Completed the job on time. Everything looks great. Could not have asked for a better crew.
 
  Billy & Barbara Austin - Gates, NC  
  "The trim crew did a great job. They kept the job site clean and did great work. They were very courteous and did each job pointed out to them without a complaint."
 
  Bobby & Amy Moore - Liberty, NC  
  "They not only did a very good job they made me feel as if I were one of their best friends. I sure wish there were more people in this world like them. If I could do something for them let me know. Thanks for the great workers."
 
  Rodney Cameron - Smithfield, VA  
  "The trim crew are very nice fellas. Good job!"
 
  Mr. & Mrs. Thorton - Newton Grove, NC  
  " They did a good job!"
 
  Mr. & Mrs. P. Noell - Timberlake, NC  
  "The trim crew was very nice. Never complained about what we wanted or needed fixed. I was very pleased with their work and personalities."
 
  Tiffany Collins Pait - Clarkton, NC  
  They were very helpful and friendly. Overall we are very satisfied. They did all they promised and more! Thanks very much!
 
  Routh - 2010
Randolph Co., NC
 
  Very nice. Very good at working around our schedule and making things happen rapidly.
 
  Jeremiah & Charlene Hall - Suffolk, VA  
  I would recommend them to anyone. Top notch!
 
  Killion - 2011
Surry Co., NC
 
  Thank you so much for the excellent service! I am so thankful I chose to go with Vanderbuilt! You are the best!! J
 
  Troyer - 2010
Moore Co., NC
 
  "The trim crew was very professional, very courteous, and do outstanding work. We are very happy with our new home and they helped make that happen. Homes by Vanderbuilt is fortunate to have to two employees of this quality."
 
  Mr. & Mrs. Partridge - Sanford, NC  
  "The crew was superb. Since I am out of town communication is important. They was professional, friendly, and always responsible. It was such a pleasure to work with someone that was so helpful and pleasant.
 
  Janerio Farrington - Chapel Hill, NC  
  Great job. Thanks for a very nice house.
 
  Langdon - 2009
Johnston Co., NC
 
  "They were great and very fast. They really got the job done and when I inspected I found no problems. Keep up the good work guys!"
 
  Mr. & Mrs. Cory Jones - Pittsboro, NC  
  The guys were very courteous to me and my wife, they answered any questions we had, and cleaned the house to better than new!
 
  George - 2009
Moore Co., NC
 
  Very polite and helped any way they could. Very good crew to work with.
 
  Gary & Joni Parnell - Camden, SC  
  We are extremely pleased with the professionalism shown to us during the purchase and construction of our new home. We would recommend Vanderbuilt to anyone buying a new home.
 
  Kelly - 2009
Vance Co., NC
 
  Great work on a tough job!
 
  Dejianne - 2009
Orange Co., NC
 
  David McCracken and Dave Wilson were great to work with; they were very responsive and took great care of us.
 
  Cavernaugh - 2008
Rockingham Co., NC
 
  Were very nice and easy to get along with. They were very informative about our questions.
 
  Clayton & Sallie Cannady - Garland, NC  
  "The trim crew did an excellent job. They were very courteous and informative. They were very helpful as far as providing us information on issues that were not even related particularly to their assignment. They were always concerned about any issues I brought up. They never made me feel like I was being bothersome. Great job!"
 
  Dale & Michelle Boyette - Lucama, NC  
  "The crew did an exceptionally good job. They were nice and answered any questions I had and even showed me how to do some of the work they were doing. Good job."
 
  Mr. & Mrs. Barry Thomas  
  All I can say is Dave W. & David M. are second to none when it comes to handling business.
 
  Wiggins - 2010
Chowan Co., NC
 
  "The crew was very professional. They were very precise in their work and polite. I was pleased with their efforts."
 
  Mr. & Mrs. Anthony Elmore - Siler City, NC  
  "My home was treated on the inside like it was the trim crews new home to be finished. They were courteous and very professional. Beyond my expectations of previous services I have had done at my present home. Their quality of work is excellent."
 
  William & Jacquline Smyers - Louisburg, NC  
  "The trim crew was very personable which made us feel comfortable with them. They listened carefully and responded in a professional manner. They completed all the items we discussed and gave advice on items we did not understand. A couple of great guys!"
 
  Lonni & Vickie Drew - Sanford, NC  
  All of the crews have been very nice to us!!
 
  Frank & Brenda Wells - Raeford, NC  
  Overall Great job!
 
  Clark - 2009
Surry Co., NC
 
  They took care of things before I could even point them out! Awesome job, thank you!!
 
  Gabriele/Moore - 2010
Richmond Co., NC
 
  "We are extremely pleased with the job this team did with our trim work!"
 
  Mr. & Mrs. Lawrence Hamilton - Clayton, NC  
  Extremely Satisfied! Outstanding Job!
 
  Bullard - 2009
Columbus Co., NC
 
  Vanderbuilt has the best working crew I have ever seen. I would recommend them to anyone.
 
  Douglas & Ruby Hardison - Hampstead, NC  
  We were very please with our experience.
 
  Christopher & Julie Wells - Gates, NC  

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