Homes by Vanderbuilt Performance Reports

Homes by Vanderbuilt sends out performace reviews to our ustomers to enable us to reward our employees for customer satisfaction of work to correct any shortcomings mentioned on the reviews.

What these performance reports contain:

  • The employee communicated effectively with the homeowner
  • The employee returned homeowner phone calls
  • The employee was courteous
  • The employee followed up on any identified problems

We receive 96% positive reviews
Many customers take the time to write additional notes on the reviews

Examples of comments from performance reports submitted by our customers

  The job was completed on time, with excellent work!
  Burns - 2009
Chatham Co., NC
  I was very pleased with the end result after everything was completed.
  Moody - 2011
Bladen Co., NC
  "We are extremely pleased with the job this team did with our trim work!"
  Mr. & Mrs. Lawrence Hamilton - Clayton, NC  
  Communication was great and a fabulous job was done!
  Coffin - 2009
Moore Co., NC
  "The trim crew did a great job. They kept the job site clean and did great work. They were very courteous and did each job pointed out to them without a complaint."
  Bobby & Amy Moore - Liberty, NC  
  "The trim crew did a great job. They were very professional and very knowledgeable and timely in their work on our house. They had no problem answering any questions we had concerning what was being done and how issues were being addressed. They made the whole house finishing experience go smoothly and painless. Thank you for providing a crew of such caliber.
  Mr. & Mrs. Brigman - Robbins, NC  
  The trim crew did a wonderful job and did the very best at everything they worked on. These guys have done a very good job at my house!
  Tim & Tammy Holley - Roseboro, NC  
  This crew did a terrific job. Great communication with us. Very professional. Went above and beyond with everything we asked of them. Would recommend Vanderbuilt to others. Thank you for a fantastic job.
  Allan Hughes & Tracy Helms - Monroe, NC  
  I could not have had a better team to work with, Earl is one of the best carpenters we have ever seen.
  Shirey - 2009
Lenoir Co., NC
  Outstanding Communication!
  Cornwell - 2009
Chatham Co., NC
  "They did a superb job. They were always ready to repair whatever we pointed out no matter how big or how small, they attempted to fix everything for us. Beside that they were fun to be around. They had a good attitude about everything!!!"
  Charles & Shirley Crews - Mocksville, NC  
  I extremely appreciate all the little special extras, you see this type of stuff happen to people on TV, but very rarely in real life. This time it happened to me!
  Peed - 2010
Onslow Co., NC
  I appreciated the fact that they were patient with all my questions!
  Troyer - 2010
Moore Co., NC
  "All crews have been very pleasant and helpful! A pleasure to work with!!"
  Steve & Kelly Bowers - Franklinville, NC  
  Everyone working with Larry and the crews were extremely helpful and courteous.
  Holland - 2009
Orange Co., NC
  "They both were very professional about their job. Also, they were kind to answer all the questions we might have had. Great workers!"
  Steven Greene & Luz Diaz - Lilesville, NC  
  "This crew is an asset to your business. They have multiple skills that are needed in their work. They are very courteous, respectful, and prompt in responding to your requests."
  Mr. & Mrs. Jerry Whitaker - West End, NC  
  "The work performed was outstanding. I did not believe it could be performed in this short time frame the guys had to work. Which proves they know what they are doing. Hats off to them!"
  Thurman Newsome - Stantonburg, NC  
  Everyone who has seen my home has commented on what an excellent job everyone did.
  Burns - 1996
Chatham Co., NC
  "The trim crew was very professional and courteous!"
  Mr. & Mrs. Harward - Sanford, NC  
  We are so happy with our Vanderbuilt experience. Thank you!
  Meetze - 2011
Martin Co., NC
  These two gentlemen were very professional & courteous; any questions my husband or myself had, they answered and took care of in a professional manner.
  David & Donna Hatcher - Selma, NC  
  They took time to answer all questions and were very polite & helpful.
  Stark - 2011
Lee Co., NC
  The crew did a wonderful job! When asking questions they gave answers to explain in a way that anyone could understand. The company should be thankful for guys that work the way they do.
  Dillard - 2010
Gates Co., NC
  Crew went the extra mile!
  Kevin & Becky Watts - Cary, NC  
  We had an excellent experience building with Vanderbuilt and would recommend them to anyone who wants to build.
  Shaw - 2010
Lee Co., NC
  Very nice!! Outstanding Job!!!
  Harris - 2009
Scotland Co., NC
  "The trim crew were very good at what they did and did it in a timely and professional manner. My wife and I are very pleased."
  Mr. James Januzik - West End, NC  
  We are very pleased with all of the exceptionally high quality work with an eye for every detail.
  Melvin - 2009
Chatham Co., NC
  Above all else, EXCELLENT. communication by all parties, both office & on-site crew. Communication can be the make or break aspect, no matter what industry work is in. Foundation exactly where specified, will allow future improvements as desired. Foundation quality superior, straight lines throughout, good constructing, etc. Makes a huge difference when I compare to other non-Vanderbuilt homes where foundation work is shoddy.
  Conrwell & Chriscoe
Chatham Co., NC
  The 100 plus degrees in the house didn't stop them from completing their work. Keep up the good work Vanderbuilt.
  Paul & Mary Taylor - Carthage, NC  
  "Dealing with this crew was a breath of fresh air in today's world. They were courteous and helpful throughout the entire experience of building our home. If only everyone could be so nice."
  Mark Hood - Willow Springs, NC  
  "They were very courteous. They were eager to answer all of our questions and provide us with the best quality work! We are very pleased and would recommend them to anyone."
  Kane & Sherri Cox - Fairfield, NC  
  We are thoroughly pleased to have had Gary and his team work on our home. Their professionalism, courtesy and commitment to excellence in their work are commendable. We certainly would recommend them to others considering your modular homes.
  David Bowerman - Elberon, VA  
  Very polite and helped any way they could. Very good crew to work with.
  Gary & Joni Parnell - Camden, SC  
  Just wonderful!
  Alicia Shytle - Lillington, NC  
  "Both gentlemen working on our house did an excellent job. They were very courteous and professional. They were very helpful with any questions we had. Homes by Vanderbuilt should be proud to know they have such outstanding personnel as these two gentlemen. They most definitely deserve a special award."
  Edmond & Tracy Haywood - Mt. Gilead, NC  
  Well satisfied.
  Katina Barnes - Henderson, NC  
  "Easy to work with. Did a great job!"
  Alexander & Denise Winnie - Erwin, NC  
  Very nice crew. Outstanding Job!
  Stanley - 2009
Rockingham Co., NC

For more information visit www.ncmodulars.com