Homes by Vanderbuilt Performance Reports

Homes by Vanderbuilt sends out performace reviews to our ustomers to enable us to reward our employees for customer satisfaction of work to correct any shortcomings mentioned on the reviews.

What these performance reports contain:

  • The employee communicated effectively with the homeowner
  • The employee returned homeowner phone calls
  • The employee was courteous
  • The employee followed up on any identified problems

We receive 96% positive reviews
Many customers take the time to write additional notes on the reviews

Examples of comments from performance reports submitted by our customers

  "The crew did an exceptionally good job. They were nice and answered any questions I had and even showed me how to do some of the work they were doing. Good job."
  Mr. & Mrs. Barry Thomas  
  The trim crew did a wonderful job and did the very best at everything they worked on. These guys have done a very good job at my house!
  Tim & Tammy Holley - Roseboro, NC  
  We are so happy with our Vanderbuilt experience. Thank you!
  Meetze - 2011
Martin Co., NC
  The crew did a great job. I have no complaints; wish all companies had good employees like yours.
  Morris - 1997
Martin Co., NC
  I could not have had a better team to work with, Earl is one of the best carpenters we have ever seen.
  Shirey - 2009
Lenoir Co., NC
  Communication was great and a fabulous job was done!
  Coffin - 2009
Moore Co., NC
  "The trim crew was very personable which made us feel comfortable with them. They listened carefully and responded in a professional manner. They completed all the items we discussed and gave advice on items we did not understand. A couple of great guys!"
  Lonni & Vickie Drew - Sanford, NC  
  Worked very hard and greatly satisfied us. Fixed everything perfect. Very happy with what they did for us. Thanks so much.
  Robert Bibey & Georgia Long - Cameron, NC  
  Overall great job by all Vanderbuilt staff.
  Richard & Carrier McCann - Aberdeen, NC  
  "All the crew members were extremely nice and concerned about our satisfaction."
  Randy & Kimberly Brown - Ararat, NC  
  The building inspector said this was the best built modular he has ever seen!!
  Keck - 2010
Union Co., NC
  Overall Great job!
  Clark - 2009
Surry Co., NC
  Everyone working with Larry and the crews were extremely helpful and courteous.
  Holland - 2009
Orange Co., NC
  "Super trim crew!"
  Mr. & Mrs. Amy Efland - Cedar Grove, NC  
  Very efficient and neat workers. We couldn't have had nicer people work on our home.
  Sanderson - 2011
Robeson Co., NC
  Consistently went the extra mile for customer satisfaction. Always had time to listen and help.
  Adams - 2009
Hoke Co., NC
  "I was very impressed with this crew and how nice they were. They handled all of my issues expediently and courteously!"
  Emily Voss - Carthage, NC  
  They treated the job as if it was their own home they were working on. They also gave advice for the future of our new home.
  Bowen - 1997
Columbus Co., NC
  "The trim crew did a great job. They were also very helpful with question we had concerning plumbing, duet work, and the general construction of our home. We wish there were more people that still take pride in their work."
  Mr. & Mrs. Edward Murphy - Mebane, NC  
  Outstanding job! Great clean up.
  Nash - 2009
Chatham Co., NC
  "We were well pleased with the job they did on my home."
  Joseph & Michelle Beck - Asheboro, NC  
  "This crew is an asset to your business. They have multiple skills that are needed in their work. They are very courteous, respectful, and prompt in responding to your requests."
  Mr. & Mrs. Jerry Whitaker - West End, NC  
  We are very pleased with all of the exceptionally high quality work with an eye for every detail.
  Melvin - 2009
Chatham Co., NC
  Very pleased with work done!
  Brown - 2009
Currituck Co., NC
  These gentlemen were very efficient and did a great job. They were friendly and respectful. Great Job!
  Donald Strickland - Raeford, NC  
  "They volunteered some additional information that has proved to be very helpful, saving me time and money. This is the kind of service I've gotten used to with Homes by Vanderbuilt. Thank you all very much!"
  Mr. & Mrs. Ronald Blackwell - Stem, NC  
  I couldn't believe how smooth it all went. This is our first new home and Tommy and I have felt very well taken care of. Everyone deserves pats on the backs! We will be sending friends your way.
  Erin Lucas - Asheboro, NC  
  Crews were extremely courteous and fixed all issues, whether major or minor prior to leaving. Excellent job!
  Williams - 2009
Alamance Co., NC
  "I feel that the trim crew did go above and beyond. They were very informative on the work that they performed and very helpful in planning for the next step of finishing painting."
  Michael Beal - Ramseur, NC  
  We had an excellent experience building with Vanderbuilt and would recommend them to anyone who wants to build.
  Shaw - 2010
Lee Co., NC
  "The trim crew did an excellent job. They even did everything that I pointed out. I think they are the best crew that you have sent out so far. I enjoyed their outstanding workmanship. Their work was so outstanding that I invited them to my house warming party!"
  Billy Parsons - Randleman, NC  
  Very good crew. Well pleased.
  Ricky & Jane Wilson - York, SC  
  "They were such wonderful guys to work with. They did everything we asked and more! Very accommodating, courteous, and polite!"
  Mr. & Mrs. Steven Tockmakis - McClellanville, SC  
  "They're a pleasure to work with. They are professionals in every sense of the word."
  William Lane - Hamlet, NC  
  My husband and I have been extremely pleased. Very courteous and informative of the progress on our home. Everything is perfect and I recommend the highest of special awards!
  Gary & Selena Brayboy - Roland NC  
  Unbelievably great job on delivery and setup. I was very impressed with the quality of workmanship and the speed at which they worked.
  Cochran - 2009
Chatham Co., NC
  Very nice. Very good at working around our schedule and making things happen rapidly.
  Jeremiah & Charlene Hall - Suffolk, VA  
  "They were very courteous and hard working. I was very pleased with their work."
  Mr. & Mrs. Robert Roberson - Moncure, NC  
  Very understanding and went beyond their job.
  Christopher & Ginger Price - Rockingham, NC  
  I was very impressed & satisfied with the inside finishing work that Mr. Coe and his crew did. Mr. Dave Wilson was great about letting me know what was next on the schedule & checking to see if everything was going ok.
  Passmore - 2008
Moore Co., NC

For more information visit www.ncmodulars.com