Homes by Vanderbuilt Performance Reports

Homes by Vanderbuilt sends out performace reviews to our ustomers to enable us to reward our employees for customer satisfaction of work to correct any shortcomings mentioned on the reviews.

What these performance reports contain:

  • The employee communicated effectively with the homeowner
  • The employee returned homeowner phone calls
  • The employee was courteous
  • The employee followed up on any identified problems

We receive 96% positive reviews
Many customers take the time to write additional notes on the reviews

Examples of comments from performance reports submitted by our customers

  "I am truly pleased with their attitude, work performance, and ethic. Good job."
  Mr. & Mrs. Hebert - White Oak, NC  
  The house was very clean after job completion, respectful of our home & d
  Butts - 2010
Gates Co., NC
  "The guys even made adjustments to my kitchen island to make it fit after I added kitchen cabinets. They were also very friendly and easy to deal with."
  Mr. & Mrs. Marlin Turner - Bedford, VA  
  Very good crew. Well pleased.
  Ricky & Jane Wilson - York, SC  
  Outstanding job. Completed the job on time. Everything looks great. Could not have asked for a better crew.
  Billy & Barbara Austin - Gates, NC  
  Worked very hard and greatly satisfied us. Fixed everything perfect. Very happy with what they did for us. Thanks so much.
  Robert Bibey & Georgia Long - Cameron, NC  
  We are so happy with our Vanderbuilt experience. Thank you!
  Meetze - 2011
Martin Co., NC
  They did a great job.
  Walter & Felicia Lankford - Sanford, NC  
  "Thanks again to the Vanderbuilt team. We could not have gotten any nicer people to work with. May God bless you and your families."
  Michael Powell - Durham, NC  
  "Everyone who participated in the repair work of our home did an outstanding job. They were all very courteous and professional and worked very hard at satisfying us. We are 100% satisfied and will continue to recommend you to friends and family. Please reward both work teams for a job well done. They definitely deserve it!!"
  Mr. & Mrs. Jeffery Long - Apex, NC  
  "This team was impressive and helpful. I appreciate the job well done."
  Mr. & Mrs. Joel Dickens - Broadway, NC  
  Could not have asked for a better crew!
  Steven & Tabitha Pearce - Franklinton, NC  
  "We have nothing but praise for every crew and every man that worked on our house. All of them were super. We know we did the right thing when we chose Homes by Vanderbuilt."
  Mr. & Mrs. Gary Holt - Sanford, NC  
  They did a great job. You couldn't ask for a better crew. Very friendly and easy to work with.
  Lindsey & Lorraine Moody - Fairfield, NC  
  "This crew is an asset to your business. They have multiple skills that are needed in their work. They are very courteous, respectful, and prompt in responding to your requests."
  Mr. & Mrs. Jerry Whitaker - West End, NC  
  These gentlemen were very efficient and did a great job. They were friendly and respectful. Great Job!
  Donald Strickland - Raeford, NC  
  "They went the extra mile."
  Mr. & Mrs. Henry Rea - Carthage, NC  
  Thank you guys for making my first new home a good experience.
  J. Jones - Isle of Wight, VA  
  Very Satisfied!
  Barker - 2009
Lee Co., NC
  When I walked into my home it was so very nice. Thank you so much for having such a great crew to work with!
  Gatten - 2010
Lee Co., NC
  "They did a great job. They were very quick and efficient."
  David & Kristie Roberson - Pittsboro, NC  
  "They did a great job. They went out of their way to do and redo things to please us. They also have gone through extra efforts to get a style replaced on one of our cabinets. We appreciate more than anything the quality of service that we have received from everyone that anything to do with Homes by Vanderbuilt. Thank you so much!!"
  Mr. & Mrs. Dustin Satterfield - Timberlake, NC  
  Thank you guys for my first new home, a great experience.
  Jones - 2009
Isle of Wight, VA
  "They both were very professional about their job. Also, they were kind to answer all the questions we might have had. Great workers!"
  Steven Greene & Luz Diaz - Lilesville, NC  
  My experience has been nothing less than totally positive!
  Ward - 2010
Montgomery Co., NC
  Did a very good job and answered any questions we had. We are very satisfied with the work done.
  Christopher & Michelle Hasti - Wingate, NC  
  Extremely Satisfied! Outstanding Job!
  Dean - 2009
Surry Co., NC
  I would recommend your company to anyone looking for a new home!!
  Currin - 2010
Harnett Co., NC
  "We are extremely pleased with the job this team did with our trim work!"
  Mr. & Mrs. Lawrence Hamilton - Clayton, NC  
  Doug & Ernest are the most respectful, honest, & thorough crew that I have experienced in 40 years. They take much pride in their work and don't rush.
  Ward - 2010
Montgomery Co., NC
  Did an outstanding job.
  Billy & Ruth Lineberry - Carthage, NC  
  "They did a superb job. They were always ready to repair whatever we pointed out no matter how big or how small, they attempted to fix everything for us. Beside that they were fun to be around. They had a good attitude about everything!!!"
  Charles & Shirley Crews - Mocksville, NC  
  "The trim crew was very personable which made us feel comfortable with them. They listened carefully and responded in a professional manner. They completed all the items we discussed and gave advice on items we did not understand. A couple of great guys!"
  Lonni & Vickie Drew - Sanford, NC  
  Very well pleased, very satisfied with everything. Job well done.
  Shanna & Dian McCallum - Candor, NC  
  "The crew was very professional. They were very precise in their work and polite. I was pleased with their efforts."
  Mr. & Mrs. Anthony Elmore - Siler City, NC  
  Extremely pleased with their work. Great job.
  Jim & Mary Jo Cusack - Advance, NC  
  "The trim crew were wonderful to work with. They were true as their word and always checked with us before they left for the day to give us a progress report and let us know what was to be done the next day. They made sure I had their phone number in case I had questions or concerns that might come up later. I couldn't say enough good about this crew to express how pleased I was with their work and the way they presented themselves."
  Loen & Janetta Stevens - Bullock, NC  
  Very Satisfied
  Dave & Clara Glover - Laurinburg, NC  
  We were very impressed with the ability of the delivery & setup crew. Our house was delivered with no problems in a very tight location.
  Seighman - 2010
Stanley Co., NC
  They were all very courteous and helpful, particularly David McCracken.
  Kilman - 2011
Caswell Co., NC

For more information visit www.ncmodulars.com