Homes by Vanderbuilt Performance Reports

Homes by Vanderbuilt sends out performace reviews to our ustomers to enable us to reward our employees for customer satisfaction of work to correct any shortcomings mentioned on the reviews.

What these performance reports contain:

  • The employee communicated effectively with the homeowner
  • The employee returned homeowner phone calls
  • The employee was courteous
  • The employee followed up on any identified problems

We receive 96% positive reviews
Many customers take the time to write additional notes on the reviews

Examples of comments from performance reports submitted by our customers

  They worked as promised, on time, when needed they provided knowledge and assistance, and were extremely professional. Thank you so much!
  Morgan - 2011
Chatham Co., NC
  Did an outstanding job.
  Billy & Ruth Lineberry - Carthage, NC  
  The building inspector said this was the best built modular he has ever seen!!
  Keck - 2010
Union Co., NC
  "They were a pleasure to work with, they would check on any questions I had and worked on any task or correction I saw was needed."
  Bo Almond - Norwood, NC  
  "Very well pleased with these two gentlemen."
  Mr. & Mrs. Wise - New Hill, NC  
  The crew did a wonderful job! When asking questions they gave answers to explain in a way that anyone could understand. The company should be thankful for guys that work the way they do.
  Dillard - 2010
Gates Co., NC
  "The trim crew was very quality minded. It was a pleasure to work with such a crew."
  David Galloway - Harkers Island, NC  
  They did a great job. We appreciate the good job and attitude. Thanks a lot!
  Ronald & Sharon Harrison - Waverly, VA  
  Answered all my questions.
  Don & Bonnie Cokely - Vass, NC  
  Excellent job! Very helpful and courteous!
  Gibson - 2009
Guilford Co., NC
  "They're a pleasure to work with. They are professionals in every sense of the word."
  William Lane - Hamlet, NC  
  We are very pleased with all of the exceptionally high quality work with an eye for every detail.
  Melvin - 2009
Chatham Co., NC
  I'm telling everyone how great you guys are!!
  Peed - 2009
Martin Co., NC
  David McCracken & Dave Wilson quickly responded to any questions or concerns that we had. We are extremely satisfied with their job performance throughout the entire process.
  Perry - 2010
Bertie Co., NC
  Thank you so much for the excellent service! I am so thankful I chose to go with Vanderbuilt! You are the best!! J
  Troyer - 2010
Moore Co., NC
  Very pleased with work done!
  Turner - 2009
Cumberland Co., NC
  "Everyone who participated in the repair work of our home did an outstanding job. They were all very courteous and professional and worked very hard at satisfying us. We are 100% satisfied and will continue to recommend you to friends and family. Please reward both work teams for a job well done. They definitely deserve it!!"
  Mr. & Mrs. Jeffery Long - Apex, NC  
  "They were great and very fast. They really got the job done and when I inspected I found no problems. Keep up the good work guys!"
  Mr. & Mrs. Cory Jones - Pittsboro, NC  
  Beginning with the footing and through the set-up, to a man, everyone has been professional and friendly. There is not one issue or concern. Johnny Morton, Ed Black, the crane operator, and all their helpers are outstanding.
  Ray Page - Godwin, NC  
  They did a great job and worked wonderfully with my husband that was in another state and in the military. We really appreciated all of that and how friendly and easy going they were.
  Chris & Janie Joseph - Tyner, NC  
  Crew went the extra mile!
  Kevin & Becky Watts - Cary, NC  
  These gentlemen were very efficient and did a great job. They were friendly and respectful. Great Job!
  Donald Strickland - Raeford, NC  
  Unbelievably great job on delivery and setup. I was very impressed with the quality of workmanship and the speed at which they worked.
  Cochran - 2009
Chatham Co., NC
  "I feel that the trim crew did go above and beyond. They were very informative on the work that they performed and very helpful in planning for the next step of finishing painting."
  Michael Beal - Ramseur, NC  
  "They went the extra mile."
  Mr. & Mrs. Henry Rea - Carthage, NC  
  "The trim crew did better than outstanding. Nothing short of awesome describes their work. They put their all into the work, and it shows. They were friendly, did the trim work with the utmost professionalism, and even went out of their way to bring little extras to the home so I would not have to wait for a service call. In my book they're the best!"
  Imogene Cogar - Angier, NC  
  "They did a great job. They were very quick and efficient."
  David & Kristie Roberson - Pittsboro, NC  
  "The three workmen were very accommodating beyond usual expectations!"
  Albert Collier - Chapel Hill, NC  
  They were very professional and great to work with.
  Meeks - 2009
Pitt Co., NC
  "The trim crew did an excellent job. They were very courteous and informative. They were very helpful as far as providing us information on issues that were not even related particularly to their assignment. They were always concerned about any issues I brought up. They never made me feel like I was being bothersome. Great job!"
  Dale & Michelle Boyette - Lucama, NC  
  They were extremely thorough, did everything we asked without question, and their work was extremely good.
  Sink - 2010
Davidson Co., NC
  When I walked into my home it was so very nice. Thank you so much for having such a great crew to work with!
  Gatten - 2010
Lee Co., NC
  All individuals involved in servicing our home have been very helpful. Their attention to detail has been appreciated.
  Padgett - 2010
Onslow Co., NC
  "I am so pleased to report the workers have done an excellent job. I'm so pleased with the results. The house is very clean. There is no construction debris inside. They were very courteous and helpful. I'm going to love this house. The kitchen is my dream."
  Jane McKinney - Southern Pines, NC  
  Everyone I have met has been very helpful and polite. Thanks! Very pleasant crews. Good work!
  White - 2009
Harnett Co., NC
  "Both my husband and I were very impressed with this crew. They did a fantastic job and were very professional and very friendly! I would definitely recommend them to our friends. GREAT JOB!!!"
  Mr. & Mrs. Daniel Montes - Burlington, NC  
  Very nice & explanatory about everything. Answered all questions and very happy to fix anything we pointed out.
  Hill/Galloway - 2009
Henderson Co., NC
  Everything was done very well, all questions were answered, and everyone was very pleasant to work with.
  Johnson - 2010
Lee Co., NC
  "The guys even made adjustments to my kitchen island to make it fit after I added kitchen cabinets. They were also very friendly and easy to deal with."
  Mr. & Mrs. Marlin Turner - Bedford, VA  
  Delivery and setup was completed in only 3 days! Outstanding Job!
  Dial - 2009
Rowan Co., NC

For more information visit www.ncmodulars.com