Homes by Vanderbuilt Performance Reports

Homes by Vanderbuilt sends out performace reviews to our ustomers to enable us to reward our employees for customer satisfaction of work to correct any shortcomings mentioned on the reviews.

What these performance reports contain:

  • The employee communicated effectively with the homeowner
  • The employee returned homeowner phone calls
  • The employee was courteous
  • The employee followed up on any identified problems

We receive 96% positive reviews
Many customers take the time to write additional notes on the reviews

Examples of comments from performance reports submitted by our customers

  From the very beginning this has been a great experience. Our salesman was perfect. The foundation crew was perfect! The delivery and set up crew was unbelievable. They all knew their job and they were doing it just like clockwork! They were very professional but very friendly.
  Tony & Marta Purvis - Carthage, NC  
  " They did a good job!"
  Mr. & Mrs. P. Noell - Timberlake, NC  
  Gary & his team have been a true pleasure, their work is second to none! I would not hesitate to recommend them to anyone!
  Spooner - 2010
Richmond Co., NC
  I would recommend them to anyone. Top notch!
  Killion - 2011
Surry Co., NC
  Outstanding job overall! Extremely professional and courteous.
  Jones - 2010
Rockingham Co., NC
  They did a great job.
  Walter & Felicia Lankford - Sanford, NC  
  I extremely appreciate all the little special extras, you see this type of stuff happen to people on TV, but very rarely in real life. This time it happened to me!
  Peed - 2010
Onslow Co., NC
  Great Job!
  Terri Phelps - Vass, NC  
  They were great and extremely helpful in all areas.
  Wayne & Leigh Johannessen - Ruffin, NC  
  Very efficient and neat workers. We couldn't have had nicer people work on our home.
  Sanderson - 2011
Robeson Co., NC
  This crew did a terrific job. Great communication with us. Very professional. Went above and beyond with everything we asked of them. Would recommend Vanderbuilt to others. Thank you for a fantastic job.
  Allan Hughes & Tracy Helms - Monroe, NC  
  They did a great job. We appreciate the good job and attitude. Thanks a lot!
  Ronald & Sharon Harrison - Waverly, VA  
  "Give these guys a raise!"
  Raymond Fountain - Whitakers, NC  
  Worked very hard and greatly satisfied us. Fixed everything perfect. Very happy with what they did for us. Thanks so much.
  Robert Bibey & Georgia Long - Cameron, NC  
  "It was a pleasure to work with this crew. I found them all to be extremely courteous, professional, and knowledgeable. They went out of their way to assist me with any concerns I had. It's because of people like them that Homes by Vanderbuilt has the good reputation it does. Keep up the good work!"
  Doug Stroud & Kelly Powell - Carboro, NC  
  They treated the job as if it was their own home they were working on. They also gave advice for the future of our new home.
  Bowen - 1997
Columbus Co., NC
  "The trim crew was very professional, very courteous, and do outstanding work. We are very happy with our new home and they helped make that happen. Homes by Vanderbuilt is fortunate to have to two employees of this quality."
  Mr. & Mrs. Partridge - Sanford, NC  
  Communication was great and a fabulous job was done!
  Coffin - 2009
Moore Co., NC
  They were all very courteous and helpful, particularly David McCracken.
  Kilman - 2011
Caswell Co., NC
  We are extremely pleased with the professionalism shown to us during the purchase and construction of our new home. The courtesy shown to us by David, Belinda, Dave, and Curtis made the experience very easy. They were very responsive to any issues we had. We would recommend Vanderbuilt to anyone buying a new home.
  Kelly - 1997
Vance Co., NC
  "The trim crew did a great job! I would like to recommend this crew to anyone. Yes, they need a special reward for their outstanding service. Cheers to them!"
  Anthony & Angela Leonard - Fayetteville, NC  
  "We are extremely pleased with the job this team did with our trim work!"
  Mr. & Mrs. Lawrence Hamilton - Clayton, NC  
  "We have nothing but praise for every crew and every man that worked on our house. All of them were super. We know we did the right thing when we chose Homes by Vanderbuilt."
  Mr. & Mrs. Gary Holt - Sanford, NC  
  Very polite and extremely professional
  Brian & Sharon Lantz - Sanford, NC  
  Everything was done very well, all questions were answered, and everyone was very pleasant to work with.
  Johnson - 2010
Lee Co., NC
  “We live in Hendersonville, NC. It amazed us at first that you guys could accommodate our needs even though we were outside your building district. The first time we made the 4 hour drive to Sanford we knew we were getting a house from Vanderbuilt. We had looked at (NO LIE) at least 25 different places that built modulars. Everyone has been excellent! Please acknowledge everyone on my list for their professionalism and outstanding job!! They are quality!! George Magill, Dave Wilson, David McCracken, Belinda Pruett. Everyone listed here exceeded my expectations and deserve credit for their great work!!”
  Galloway - 1998
Henderson Co., NC
  "Thanks again to the Vanderbuilt team. We could not have gotten any nicer people to work with. May God bless you and your families."
  Michael Powell - Durham, NC  
  Extremely Satisfied! Outstanding Job!
  Edmonds - 2009
Union Co., NC
  They did a very good job. The weather was warm and the ground was muddy, but they were very careful not to track on the carpet.
  Little - 2010
Warren Co., NC
  The whole Vanderbuilt building process was fantastic! I would and will highly recommend HBV to friends and family in the future.
  Grimsley - 2009
Robeson Co., NC
  I appreciate all the extra attention to detail with the trim work.
  David Fulcher - Smithfield, NC  
  "All crews have been very pleasant and helpful! A pleasure to work with!!"
  Steve & Kelly Bowers - Franklinville, NC  
  "A+ performance!"
  Wayne & Amy Brown - Cameron, NC  
  Very nice people, very professional, an friendly. They know what they are doing.
  Edward & Cathy Ottman - Williamston, NC  
  Everyone I have met has been very helpful and polite. Thanks! Very pleasant crews. Good work!
  White - 2009
Harnett Co., NC
  I'm very pleased with the quality of work your crew performed and their professionalism. Very accommodating. Thank you!
  Dee Henderson - Cleveland, NC  
  They showed that they cared by taking care of any concerns we had.
  Shelly Ottrogge - Trenton, NC  
  I could not ask for a better experience since Day 1!!
  Jackson - 2010
Orange Co., NC
  "The trim team were extremely helpful and courteous to us. They went beyond answering our questions by reassuring us when needed and also by making phone calls to obtain information when needed. They completed work in a very timely manner, often working late into the evening."
  Mr. & Mrs. Elmore - Bonlee, NC  
  They were very helpful and courteous. They did a great job and were a pleasure to do business with.
  Godfrey - 2009
Chatham Co., NC

For more information visit www.ncmodulars.com