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Homes by Vanderbuilt Performance Reports

Homes by Vanderbuilt sends out performace reviews to our ustomers to enable us to reward our employees for customer satisfaction of work to correct any shortcomings mentioned on the reviews.

What these performance reports contain:

  • The employee communicated effectively with the homeowner
  • The employee returned homeowner phone calls
  • The employee was courteous
  • The employee followed up on any identified problems


We receive 96% positive reviews
Many customers take the time to write additional notes on the reviews

Examples of comments from performance reports submitted by our customers

  "The trim crew was very nice and courteous. Was very clean at all times. Showed up as promised. We were very happy with the job well done."
 
  Rudolph Barnes - Mount Olive, NC  
  Quite courteous & quick to respond to questions.
 
  Shupe - 2009
Harnett Co., NC
 
  "This crew was very courteous to my family. Excellent job with our new home, and we were very pleased. Thank you for sending these guys."
 
  Timothy & Stacy Kivett - Seagrove, NC  
  Extremely pleased with their work. Great job.
 
  Jim & Mary Jo Cusack - Advance, NC  
  Extremely Satisfied! Outstanding Job!
 
  Bullard - 2009
Columbus Co., NC
 
  These guys did a great job & are very dependable! Thanks!
 
  Maness - 2009
Montgomery Co., NC
 
  All individuals involved in servicing our home have been very helpful. Their attention to detail has been appreciated.
 
  Padgett - 2010
Onslow Co., NC
 
  Crew was very professional and answered all questions. My wife and I were both very pleased with the quality of work, timeliness, and willingness to ensure that our house was perfect.
 
  Sanders - 2007
Stanly Co., NC
 
  I was very pleased with the end result after everything was completed.
 
  Moody - 2011
Bladen Co., NC
 
  The 100 plus degrees in the house didn't stop them from completing their work. Keep up the good work Vanderbuilt.
 
  Paul & Mary Taylor - Carthage, NC  
  Julie and I were very impressed with their attentiveness to our concerns and the attention to detail of their work. These guys are most outstanding. Many thanks again for sending the best!
 
  James & Julie Hughes - Stanfield, NC  
  "The trim crew were wonderful to work with. They were true as their word and always checked with us before they left for the day to give us a progress report and let us know what was to be done the next day. They made sure I had their phone number in case I had questions or concerns that might come up later. I couldn't say enough good about this crew to express how pleased I was with their work and the way they presented themselves."
 
  Loen & Janetta Stevens - Bullock, NC  
  They worked as promised, on time, when needed they provided knowledge and assistance, and were extremely professional. Thank you so much!
 
  Morgan - 2011
Chatham Co., NC
 
  I would recommend them to anyone. Top notch!
 
  Killion - 2011
Surry Co., NC
 
  Beginning with the footing and through the set-up, to a man, everyone has been professional and friendly. There is not one issue or concern. Johnny Morton, Ed Black, the crane operator, and all their helpers are outstanding.
 
  Ray Page - Godwin, NC  
  Vanderbuilt has the best working crew I have ever seen. I would recommend them to anyone.
 
  Douglas & Ruby Hardison - Hampstead, NC  
  Home looks nice & clean, looks just like the model!
 
  Johnson - 2009
Granville Co., NC
 
  "They fixed everything I asked of them."
 
  Mr. & Mrs. Roy Neely - Middlesex, NC  
  I wish everyone we did business with was as great as these guys. We sure are impressed with their skills and ability to satisfy.
 
  Ketchum - 2011
Isle of Wight, VA
 
  We are extremely pleased with the professionalism shown to us during the purchase and construction of our new home. We would recommend Vanderbuilt to anyone buying a new home.
 
  Kelly - 2009
Vance Co., NC
 
  "They were great and very fast. They really got the job done and when I inspected I found no problems. Keep up the good work guys!"
 
  Mr. & Mrs. Cory Jones - Pittsboro, NC  
  We are so happy with our Vanderbuilt experience. Thank you!
 
  Meetze - 2011
Martin Co., NC
 
  We are very satisfied and can't wait to move in!!
 
  Michael & Sabrina Nelson - Broadway, NC  
  Earl did very well; he has a nice personality and is a pleasure to work with. Thanks for such a nice crew!
 
  Cashwell - 2010
Sampson Co., NC
 
  I enjoyed working with this crew. They did an outstanding job. The house looks great!
 
  Whitaker - 2009
Moore Co., NC
 
  "We would just like to thank everyone at Homes by Vanderbuilt, who helped us get our new home! It makes such a difference to work with nice people."
 
  Mr. & Mrs. Brian Bagley - Asheboro, NC  
  Very polite and extremely professional
 
  Brian & Sharon Lantz - Sanford, NC  
  "The trim crew was very nice. Never complained about what we wanted or needed fixed. I was very pleased with their work and personalities."
 
  Tiffany Collins Pait - Clarkton, NC  
  Foundation crew did a remarkable job considering the heavy rains on day 1. Everyone slipping and sliding, but everything turned out perfect!
 
  Crawford - 2010
Rockingham Co., NC
 
  Very nice crew. Outstanding Job!
 
  Stanley - 2009
Rockingham Co., NC
 
  "We were very pleased with the service that we got. They were very nice and did great trim work. We would recommend the to anyone because of the great job they did. Thanks!"
 
  Jerrod & Lindsey Ittenbach - Selma, NC  
  They did a great job. We appreciate the good job and attitude. Thanks a lot!
 
  Ronald & Sharon Harrison - Waverly, VA  
  Did an outstanding job.
 
  Billy & Ruth Lineberry - Carthage, NC  
  Very well pleased, very satisfied with everything. Job well done.
 
  Shanna & Dian McCallum - Candor, NC  
  I loved going in and talking to them. They did an excellent job with our home. They sincerely care about their job & the work they do.
 
  Barnes - 2011
Wilson Co., NC
 
  The work mirrors what we saw at the display site and it was completed quicker than we expected. Good job!
 
  Fairley - 2010
Scotland Co., NC
 
  The service I received was outstanding - wonderful people & courteous!! Highly recommend!
 
  Whisenhunt - 2011
Granville Co., NC
 
  Everyone who has seen my home has commented on what an excellent job everyone did.
 
  Burns - 1996
Chatham Co., NC
 
  "It was wonderful dealing with them. They were very helpful and willing to do more than needed."
 
  Tracy & Tina Magill - Sanford, NC  
  "I was very impressed with this crew and how nice they were. They handled all of my issues expediently and courteously!"
 
  Emily Voss - Carthage, NC  

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