Homes by Vanderbuilt Performance Reports

Homes by Vanderbuilt sends out performace reviews to our ustomers to enable us to reward our employees for customer satisfaction of work to correct any shortcomings mentioned on the reviews.

What these performance reports contain:

  • The employee communicated effectively with the homeowner
  • The employee returned homeowner phone calls
  • The employee was courteous
  • The employee followed up on any identified problems

We receive 96% positive reviews
Many customers take the time to write additional notes on the reviews

Examples of comments from performance reports submitted by our customers

  "The professionalism of the trim crew was only exceeded by their outstanding attitude and good humor. Vanderbuilt is lucky to have this crew representing them. Please convey to the team our sincere appreciation for the fine job."
  Billy & June Hoover - Bellhaven, NC  
  Guys did a great job, no hassles with excellent work.
  Walters - 2009
Robeson Co., NC
  "They were very knowledgeable of their job and were a pleasure to have them working on our house. These workers were outstanding."
  Mr. & Mrs. Montague - Roxboro, NC  
  Crews like Earl, Larry, David McCracken, and Anthony has helped this building process to be very pleasant. Thank you for caring!
  Martin - 2010
North Hampton Co., NC
  "Your whole crew was very courteous and extremely professional in all the work they did. We really appreciate everything they did."
  Charles & Diana Ellis - Sanford, NC  
  "The crew was very nice and courteous. They were very helpful and anxious to answer any questions we had. They did a super job! They made us feel special and shared in our excitement of our new home. A+!"
  Mark & Christina Martin - Mayodan, NC  
  "I am so pleased to report the workers have done an excellent job. I'm so pleased with the results. The house is very clean. There is no construction debris inside. They were very courteous and helpful. I'm going to love this house. The kitchen is my dream."
  Jane McKinney - Southern Pines, NC  
  "The trim crew was very nice and courteous. Was very clean at all times. Showed up as promised. We were very happy with the job well done."
  Rudolph Barnes - Mount Olive, NC  
  Crew went the extra mile!
  Kevin & Becky Watts - Cary, NC  
  We are very happy with their work.
  Dave & Lois Sell - South Mills, SC  
  "This team performed an outstanding job on the trim of our new home. They exceeded our expectations of a trim crew. They were very courteous and customer focused as well which says a lot for the company."
  Mr. & Mrs. Scott Fleming - Reidsville, NC  
  Home looks nice & clean, looks just like the model!
  Johnson - 2009
Granville Co., NC
  Thank you guys for making my first new home a good experience.
  J. Jones - Isle of Wight, VA  
  Outstanding job overall! Extremely professional and courteous.
  Jones - 2010
Rockingham Co., NC
  "We felt that the trim crew put as much care into their work as if it were there own home and that to me spells quality!"
  Mr. & Mrs. Bryant Griffin - Greenboro, NC  
  The crew did a wonderful job! When asking questions they gave answers to explain in a way that anyone could understand. The company should be thankful for guys that work the way they do.
  Dillard - 2010
Gates Co., NC
  They did a very good job. The weather was warm and the ground was muddy, but they were very careful not to track on the carpet.
  Little - 2010
Warren Co., NC
  Did an outstanding job.
  Billy & Ruth Lineberry - Carthage, NC  
  Julie and I were very impressed with their attentiveness to our concerns and the attention to detail of their work. These guys are most outstanding. Many thanks again for sending the best!
  James & Julie Hughes - Stanfield, NC  
  Ronnie and Richard have done an exceptional job and they are very nice guys.
  Jackson - 2010
Orange Co., NC
  Was pleased with their service.
  Clay & Dawn Hewett - Cameron, NC  
  "I feel that the trim crew did go above and beyond. They were very informative on the work that they performed and very helpful in planning for the next step of finishing painting."
  Michael Beal - Ramseur, NC  
  I enjoyed working with this crew. They did an outstanding job. The house looks great!
  Whitaker - 2009
Moore Co., NC
  Crew was very professional and answered all questions. My wife and I were both very pleased with the quality of work, timeliness, and willingness to ensure that our house was perfect.
  Brian & Shannon Sanders - Albemarle, NC  
  Great Job!
  Terri Phelps - Vass, NC  
  Very good to work with, extremely satisfied!
  Dean - 2009
Surry Co., NC
  They did a great job. We appreciate the good job and attitude. Thanks a lot!
  Ronald & Sharon Harrison - Waverly, VA  
  By going the extra yard they kept us, the homeowners satisfied.
  Stephen & Teri Ourada - Cameron, NC  
  Did an outstanding job.
  Billy & Ruth Lineberry - Carthage, NC  
  "I am very satisfied with the turn out quality of my home. They were very courteous and did a very thorough job."
  Ms. Angeline Lewis - Holly Springs, NC  
  The service I received was outstanding - wonderful people & courteous!! Highly recommend!
  Whisenhunt - 2011
Granville Co., NC
  Very polite and helped any way they could. Very good crew to work with.
  Gary & Joni Parnell - Camden, SC  
  Everything has been seamless, flawless, & an awesome job!
  Stokes - 2009
Richland Co., NC
  "Everyone who participated in the repair work of our home did an outstanding job. They were all very courteous and professional and worked very hard at satisfying us. We are 100% satisfied and will continue to recommend you to friends and family. Please reward both work teams for a job well done. They definitely deserve it!!"
  Mr. & Mrs. Jeffery Long - Apex, NC  
  "You have a very good crew here. Did an outstanding job!"
  Edward Ertle - Sanford, NC  
  I appreciate all the extra attention to detail with the trim work.
  David Fulcher - Smithfield, NC  
  Responsive and thorough, always called back with answers to our questions in a timely manner - which is not typical in this industry.
  Bedford - 2009
Caswell Co., NC
  I have never been more satisfied with a company. All staff did their job and more.
  Taylor - 2010
Hoke Co., NC
  "We are extremely pleased with the job this team did with our trim work!"
  Mr. & Mrs. Lawrence Hamilton - Clayton, NC  
  When I walked into my home it was so very nice. Thank you so much for having such a great crew to work with!
  Gatten - 2010
Lee Co., NC

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