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Homes by Vanderbuilt Performance Reports

Homes by Vanderbuilt sends out performace reviews to our ustomers to enable us to reward our employees for customer satisfaction of work to correct any shortcomings mentioned on the reviews.

What these performance reports contain:

  • The employee communicated effectively with the homeowner
  • The employee returned homeowner phone calls
  • The employee was courteous
  • The employee followed up on any identified problems


We receive 96% positive reviews
Many customers take the time to write additional notes on the reviews

Examples of comments from performance reports submitted by our customers

  This crew did a terrific job. Great communication with us. Very professional. Went above and beyond with everything we asked of them. Would recommend Vanderbuilt to others. Thank you for a fantastic job.
 
  Allan Hughes & Tracy Helms - Monroe, NC  
  "The three workmen were very accommodating beyond usual expectations!"
 
  Albert Collier - Chapel Hill, NC  
  Overall Great job!
 
  Clark - 2009
Surry Co., NC
 
  "They not only did a very good job they made me feel as if I were one of their best friends. I sure wish there were more people in this world like them. If I could do something for them let me know. Thanks for the great workers."
 
  Rodney Cameron - Smithfield, VA  
  "The trim crew did an excellent job. They were very courteous and informative. They were very helpful as far as providing us information on issues that were not even related particularly to their assignment. They were always concerned about any issues I brought up. They never made me feel like I was being bothersome. Great job!"
 
  Dale & Michelle Boyette - Lucama, NC  
  The building inspector said this was the best built modular he has ever seen!!
 
  Keck - 2010
Union Co., NC
 
  Communication was great and a fabulous job was done!
 
  Coffin - 2009
Moore Co., NC
 
  I would recommend your company to anyone looking for a new home!!
 
  Currin - 2010
Harnett Co., NC
 
  Did a great job. I have no complaints; wish all companies had good employees like yours.
 
  Richard Morris - Williamston, NC  
  "We were very pleased with the work the trim crew did. We have had many comments on the outstanding work. They were very helpful and courteous and should be rewarded for an excellent job. We are very excited about moving in and showing off our new home!"
 
  Mr. & Mrs. Frankie Williamson - Siler City, NC  
  Very Satisfied! Outstanding job!
 
  Cohen - 2009
Wake Co., NC
 
  "This crew was very courteous to my family. Excellent job with our new home, and we were very pleased. Thank you for sending these guys."
 
  Timothy & Stacy Kivett - Seagrove, NC  
  "Both my husband and I were very impressed with this crew. They did a fantastic job and were very professional and very friendly! I would definitely recommend them to our friends. GREAT JOB!!!"
 
  Mr. & Mrs. Daniel Montes - Burlington, NC  
  Crews like Earl, Larry, David McCracken, and Anthony has helped this building process to be very pleasant. Thank you for caring!
 
  Martin - 2010
North Hampton Co., NC
 
  "They did a great job and was very courteous. They took care of the few problems they could and also gave us some good advice on how the rest of the set up would go. It's hard to find good help these days. I hope you realize you have a good crew."
 
  Mr. & Mrs. K. Thacker - Efland, NC  
  Great Job!
 
  Terri Phelps - Vass, NC  
  The trim crew did a wonderful job and did the very best at everything they worked on. These guys have done a very good job at my house!
 
  Holley - 2008
Sampson Co., NC
 
  Overall great job by all Vanderbuilt staff.
 
  Richard & Carrier McCann - Aberdeen, NC  
  Very Satisfied
 
  Dave & Clara Glover - Laurinburg, NC  
  Were very nice and easy to get along with. They were very informative about our questions.
 
  Clayton & Sallie Cannady - Garland, NC  
  I would like to say thank you for a great job well done. This crew did a fantastic job. I could not have asked for a smoother process. I would refer this company to anybody. Your company can not be beat with price, quality, nor customer service which makes you number one in my family
 
  Kevin Smith - South Hampton, VA  
  Was pleased with their service.
 
  Clay & Dawn Hewett - Cameron, NC  
  Could not have asked for a better crew!
 
  Steven & Tabitha Pearce - Franklinton, NC  
  "They was were very friendly, polite and readily answered questions, giving suggestions and guidance when asked. It was great getting to know them and I am pleased they worked on our house. The are professionals at their job and treat people with respect. They possess qualities seldom seen in today's work force. Outstanding job!"
 
  Herbert & Cornelia Jackson - Carthage, NC  
  I was very impressed & satisfied with the inside finishing work that Mr. Coe and his crew did. Mr. Dave Wilson was great about letting me know what was next on the schedule & checking to see if everything was going ok.
 
  Passmore - 2008
Moore Co., NC
 
  We are extremely pleased with the professionalism shown to us during the purchase and construction of our new home. The courtesy shown to us by David, Belinda, Dave, and Curtis made the experience very easy. They were very responsive to any issues we had. We would recommend Vanderbuilt to anyone buying a new home.
 
  Kelly - 1997
Vance Co., NC
 
  Home looks nice & clean, looks just like the model!
 
  Johnson - 2009
Granville Co., NC
 
  Very polite and helped any way they could. Very good crew to work with.
 
  Gary & Joni Parnell - Camden, SC  
  Guys did a great job, no hassles with excellent work.
 
  Walters - 2009
Robeson Co., NC
 
  "The trim crew were very good at what they did and did it in a timely and professional manner. My wife and I are very pleased."
 
  Mr. James Januzik - West End, NC  
  These guys did a great job & are very dependable! Thanks!
 
  Maness - 2009
Montgomery Co., NC
 
  My experience has been nothing less than totally positive!
 
  Ward - 2010
Montgomery Co., NC
 
  Everyone I have met has been very helpful and polite. Thanks! Very pleasant crews. Good work!
 
  White - 2009
Harnett Co., NC
 
  "They did an outstanding job on our home. They answered all of our questions and were very courteous. We were very impressed and will recommend this crew to anyone we know purchasing a home from Homes by Vanderbuilt."
 
  Brain & Angie Collins - Vass, NC  
  You've got a great team and true pillars in your company. Caring people are what makes a great foundation!
 
  Bonniewell - 2009
Isle of Wight, VA
 
  Thank you for having such great employees @ Vanderbuilt.
 
  Gaskins - 2009
Caswell Co., NC
 
  All crews were outstanding!
 
  Jordan - 2009
Cumberland Co., NC
 
  It was a pleasure working with the crew. They were professional in all aspects. Look forward to entertaining friends and family and bragging about the Homes by Vanderbuilt Team. Thanks again.
 
  Jeffrey & Juanita Bishop - Gates, NC  
  "They were very courteous and hard working. I was very pleased with their work."
 
  Mr. & Mrs. Robert Roberson - Moncure, NC  
  I'm very pleased with the quality of work your crew performed and their professionalism. Very accommodating. Thank you!
 
  Dee Henderson - Cleveland, NC  

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