Homes by Vanderbuilt Performance Reports

Homes by Vanderbuilt sends out performace reviews to our ustomers to enable us to reward our employees for customer satisfaction of work to correct any shortcomings mentioned on the reviews.

What these performance reports contain:

  • The employee communicated effectively with the homeowner
  • The employee returned homeowner phone calls
  • The employee was courteous
  • The employee followed up on any identified problems

We receive 96% positive reviews
Many customers take the time to write additional notes on the reviews

Examples of comments from performance reports submitted by our customers

  It is quality and workmanship like this crew provided that will allow me to recommend Vanderbuilt Homes to my friends. Thank you so much for the outstanding job and courtesy you showed to me and my family.
  Robertson - 1999
Stokes Co., NC
  "The trim crew was very personable which made us feel comfortable with them. They listened carefully and responded in a professional manner. They completed all the items we discussed and gave advice on items we did not understand. A couple of great guys!"
  Lonni & Vickie Drew - Sanford, NC  
  We are very pleased with all of the exceptionally high quality work with an eye for every detail.
  Melvin - 2009
Chatham Co., NC
  Overall Great job!
  Clark - 2009
Surry Co., NC
  "They was were very friendly, polite and readily answered questions, giving suggestions and guidance when asked. It was great getting to know them and I am pleased they worked on our house. The are professionals at their job and treat people with respect. They possess qualities seldom seen in today's work force. Outstanding job!"
  Herbert & Cornelia Jackson - Carthage, NC  
  "The guys even made adjustments to my kitchen island to make it fit after I added kitchen cabinets. They were also very friendly and easy to deal with."
  Mr. & Mrs. Marlin Turner - Bedford, VA  
  Ronnie and Richard have done an exceptional job and they are very nice guys.
  Jackson - 2010
Orange Co., NC
  "They were great and very fast. They really got the job done and when I inspected I found no problems. Keep up the good work guys!"
  Mr. & Mrs. Cory Jones - Pittsboro, NC  
  I am very pleased with the work and communication. The team was very friendly and courteous.
  Iowa Chapman - Yadkinville, NC  
  Overall great job by all Vanderbuilt staff.
  Richard & Carrier McCann - Aberdeen, NC  
  "The trim crew was very nice. Never complained about what we wanted or needed fixed. I was very pleased with their work and personalities."
  Tiffany Collins Pait - Clarkton, NC  
  Did a great job. I have no complaints; wish all companies had good employees like yours.
  Richard Morris - Williamston, NC  
  “We live in Hendersonville, NC. It amazed us at first that you guys could accommodate our needs even though we were outside your building district. The first time we made the 4 hour drive to Sanford we knew we were getting a house from Vanderbuilt. We had looked at (NO LIE) at least 25 different places that built modulars. Everyone has been excellent! Please acknowledge everyone on my list for their professionalism and outstanding job!! They are quality!! George Magill, Dave Wilson, David McCracken, Belinda Pruett. Everyone listed here exceeded my expectations and deserve credit for their great work!!”
  Galloway - 1998
Henderson Co., NC
  The trim crew did a wonderful job and did the very best at everything they worked on. These guys have done a very good job at my house!
  Holley - 2008
Sampson Co., NC
  "Your whole crew was very courteous and extremely professional in all the work they did. We really appreciate everything they did."
  Charles & Diana Ellis - Sanford, NC  
  Home looks nice & clean, looks just like the model!
  Johnson - 2009
Granville Co., NC
  Very pleasant to know & be around. Thanks for a job well done!
  Wall - 2009
Rockingham Co., NC
  We were very please with our experience.
  Christopher & Julie Wells - Gates, NC  
  "The three workmen were very accommodating beyond usual expectations!"
  Albert Collier - Chapel Hill, NC  
  Outstanding job. Completed the job on time. Everything looks great. Could not have asked for a better crew.
  Billy & Barbara Austin - Gates, NC  
  Ronnie was very nice to me, being a first time buyer and very nervous.
  Holt - 2009
Harnett Co., NC
  The complete crew was very professional and courteous from the drivers to the people in the office.
  Ottis Hagler - Morven, NC  
  “David McCracken helped make this whole process as painless as possible and peace of mind cannot be overstated. In addition, Dave Wilson, Jim Patterson and all the others that I talked with all provided quality service. The whole Vanderbuilt building process was fantastic. I would and will highly recommend HBV to friends and family in the future. Thanks for all your help.”
  Grimsley - 2009
Robeson Co., NC
  We were very pleased with the performance of these people. Thank you so much, you are very professional.
  Mauney - 2009
Randolph Co., NC
  Could not ask for them to have been any better to us! They were very courteous & understanding.
  Phillips - 2011
Stanley Co., NC
  My husband and I have been extremely pleased. Everyone has been very professional and have gone above and beyond to be helpful. The service we have received from Vanderbuilt employees has exceeded our expectations and we couldn't be happier.
  Jason & Julie Beighley - West End, NC  
  Earl did very well; he has a nice personality and is a pleasure to work with. Thanks for such a nice crew!
  Cashwell - 2010
Sampson Co., NC
  "Give these guys a raise!"
  Raymond Fountain - Whitakers, NC  
  "This crew is an asset to your business. They have multiple skills that are needed in their work. They are very courteous, respectful, and prompt in responding to your requests."
  Mr. & Mrs. Jerry Whitaker - West End, NC  
  Guys did a great job, no hassles with excellent work.
  Walters - 2009
Robeson Co., NC
  My husband and I have been extremely pleased. Very courteous and informative of the progress on our home. Everything is perfect and I recommend the highest of special awards!
  Gary & Selena Brayboy - Roland NC  
  The work done by this crew was great. They were easy to deal with and dependable. We were extremely impressed with everything they have done.
  William & Margaret Brewer - Yanceyville, NC  
  "We would recommend this crew anytime."
  Mr. & Mrs. Lewis Salome - Rockingham, NC  
  This crew did a terrific job. Great communication with us. Very professional. Went above and beyond with everything we asked of them. Would recommend Vanderbuilt to others. Thank you for a fantastic job.
  Allan Hughes & Tracy Helms - Monroe, NC  
  Everything has been seamless, flawless, & an awesome job!
  Stokes - 2009
Richland Co., NC
  Outstanding job, extremely satisfied!
  Farrior - 2009
Duplin Co., NC
  "The trim crew did a great job. They were also very helpful with question we had concerning plumbing, duet work, and the general construction of our home. We wish there were more people that still take pride in their work."
  Mr. & Mrs. Edward Murphy - Mebane, NC  
  "They were very courteous and hard working. I was very pleased with their work."
  Mr. & Mrs. Robert Roberson - Moncure, NC  
  They treated the job as if it was their own home they were working on. They also gave advice for the future of our new home.
  Donald & Lemorda Bowen - West Bolten, NC  
  Did an outstanding job.
  Billy & Ruth Lineberry - Carthage, NC  

For more information visit www.ncmodulars.com