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Homes by Vanderbuilt Performance Reports

Homes by Vanderbuilt sends out performace reviews to our ustomers to enable us to reward our employees for customer satisfaction of work to correct any shortcomings mentioned on the reviews.

What these performance reports contain:

  • The employee communicated effectively with the homeowner
  • The employee returned homeowner phone calls
  • The employee was courteous
  • The employee followed up on any identified problems


We receive 96% positive reviews
Many customers take the time to write additional notes on the reviews

Examples of comments from performance reports submitted by our customers

  David McCracken and Dave Wilson were great to work with; they were very responsive and took great care of us.
 
  Cavernaugh - 2008
Rockingham Co., NC
 
  These crews have been very nice & on time, we are very pleased with their work. This is the second home we have purchased from Vanderbuilt.
 
  Turner - 2004
Cumberland Co., NC
 
  Extremely Satisfied! Outstanding Job!
 
  Edmonds - 2009
Union Co., NC
 
  "I was very pleased with their work. They were there early, worked late, and did a super job. They were very likeable, courteous, answered any questions we had, and just did a wonderful job cleaning up the mess! I was very satisfied. Any last minute problems were very minor, but were taken care of nonetheless.
 
  Mr. & Mrs. Thomas Walter - Madison, NC  
  Everything looks great! Thank you!
 
  Brim - 2011
Surry Co., NC
 
  I was very impressed & satisfied with the inside finishing work that Mr. Coe and his crew did. Mr. Dave Wilson was great about letting me know what was next on the schedule & checking to see if everything was going ok.
 
  Passmore - 2008
Moore Co., NC
 
  Consistently went the extra mile for customer satisfaction. Always had time to listen and help.
 
  Adams - 2009
Hoke Co., NC
 
  Thank you for having such great employees @ Vanderbuilt.
 
  Gaskins - 2009
Caswell Co., NC
 
  "I am very satisfied with the turn out quality of my home. They were very courteous and did a very thorough job."
 
  Ms. Angeline Lewis - Holly Springs, NC  
  "A+ performance!"
 
  Wayne & Amy Brown - Cameron, NC  
  They were great and extremely helpful in all areas.
 
  Wayne & Leigh Johannessen - Ruffin, NC  
  Well satisfied.
 
  Katina Barnes - Henderson, NC  
  "The trim crew did better than outstanding. Nothing short of awesome describes their work. They put their all into the work, and it shows. They were friendly, did the trim work with the utmost professionalism, and even went out of their way to bring little extras to the home so I would not have to wait for a service call. In my book they're the best!"
 
  Imogene Cogar - Angier, NC  
  Outstanding job. Completed the job on time. Everything looks great. Could not have asked for a better crew.
 
  Billy & Barbara Austin - Gates, NC  
  Outstanding Job!
 
  Adcock - 2009
Union Co., NC
 
  "They were very thorough in their inspection of the house and made any adjusments that were needed. They did a great job on the finish and trim work. We are very pleased with the work they did on our home."
 
  Mr. & Mrs. Thomas Taylor - West End, NC  
  These guys did a great job & are very dependable! Thanks!
 
  Maness - 2009
Montgomery Co., NC
 
  Extremely Satisfied! Outstanding Job!
 
  Snyder - 2007
Alexander Co., NC
 
  It was a pleasure working with the crew. They were professional in all aspects. Look forward to entertaining friends and family and bragging about the Homes by Vanderbuilt Team. Thanks again.
 
  Jeffrey & Juanita Bishop - Gates, NC  
  Was pleased with their service.
 
  Clay & Dawn Hewett - Cameron, NC  
  Everyone has been so wonderful, all questions were always answered. Thank you so much for making our dreams come true!
 
  Woodard - 2011
Vance Co., NC
 
  They were extremely thorough, did everything we asked without question, and their work was extremely good.
 
  Sink - 2010
Davidson Co., NC
 
  The trim crew did a wonderful job and did the very best at everything they worked on. These guys have done a very good job at my house!
 
  Tim & Tammy Holley - Roseboro, NC  
  "Everyone who participated in the repair work of our home did an outstanding job. They were all very courteous and professional and worked very hard at satisfying us. We are 100% satisfied and will continue to recommend you to friends and family. Please reward both work teams for a job well done. They definitely deserve it!!"
 
  Mr. & Mrs. Jeffery Long - Apex, NC  
  "It was a pleasure to work with this crew. I found them all to be extremely courteous, professional, and knowledgeable. They went out of their way to assist me with any concerns I had. It's because of people like them that Homes by Vanderbuilt has the good reputation it does. Keep up the good work!"
 
  Doug Stroud & Kelly Powell - Carboro, NC  
  "The crew was very nice and courteous. They were very helpful and anxious to answer any questions we had. They did a super job! They made us feel special and shared in our excitement of our new home. A+!"
 
  Mark & Christina Martin - Mayodan, NC  
  "This team performed an outstanding job on the trim of our new home. They exceeded our expectations of a trim crew. They were very courteous and customer focused as well which says a lot for the company."
 
  Mr. & Mrs. Scott Fleming - Reidsville, NC  
  Very good crew. Well pleased.
 
  Ricky & Jane Wilson - York, SC  
  "We were well pleased with the job they did on my home."
 
  Joseph & Michelle Beck - Asheboro, NC  
  "They were very courteous. They were eager to answer all of our questions and provide us with the best quality work! We are very pleased and would recommend them to anyone."
 
  Kane & Sherri Cox - Fairfield, NC  
  "They're simply fantastic. They were very thorough when they did the work. We were so impressed with the quality of their work. They were very professional and extremely detailed and conscientious. If I ever buy another home I would want the trim crew to do the finish work again. They are a huge asset to your company."
 
  Mr. & Mrs. James Spoon - Denton, NC  
  Well mannered and helpful in all ways. Very helpful with questions.
 
  Mildred Underwood - Semora, NC  
  They did a great job. You couldn't ask for a better crew. Very friendly and easy to work with.
 
  Lindsey & Lorraine Moody - Fairfield, NC  
  "I could not have asked for better people to work with. They did their job well and were very professional."
 
  Mr. Danny Pearce - Franklinton, NC  
  They took care of things before I could even point them out! Awesome job, thank you!!
 
  Gabriele/Moore - 2010
Richmond Co., NC
 
  "They were such wonderful guys to work with. They did everything we asked and more! Very accommodating, courteous, and polite!"
 
  Mr. & Mrs. Steven Tockmakis - McClellanville, SC  
  "I was very impressed with this crew and how nice they were. They handled all of my issues expediently and courteously!"
 
  Emily Voss - Carthage, NC  
  I felt so comfortable and very well taken care of by Vanderbuilt. Love the house!
 
  Peed - 2009
Martin Co., NC
 
  My experience has been nothing less than totally positive!
 
  Ward - 2010
Montgomery Co., NC
 
  Gary & his team have been a true pleasure, their work is second to none! I would not hesitate to recommend them to anyone!
 
  Spooner - 2010
Richmond Co., NC
 

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