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Homes by Vanderbuilt Performance Reports

Homes by Vanderbuilt sends out performace reviews to our ustomers to enable us to reward our employees for customer satisfaction of work to correct any shortcomings mentioned on the reviews.

What these performance reports contain:

  • The employee communicated effectively with the homeowner
  • The employee returned homeowner phone calls
  • The employee was courteous
  • The employee followed up on any identified problems


We receive 96% positive reviews
Many customers take the time to write additional notes on the reviews

Examples of comments from performance reports submitted by our customers

  Did outstanding job, was very friendly and informative. Were done when they said they would be.
 
  Chris Squires - Pittsboro, NC  
  "The trim crew did better than outstanding. Nothing short of awesome describes their work. They put their all into the work, and it shows. They were friendly, did the trim work with the utmost professionalism, and even went out of their way to bring little extras to the home so I would not have to wait for a service call. In my book they're the best!"
 
  Imogene Cogar - Angier, NC  
  "We were very pleased with the job that was done. This crew deserve the highest reward that they could get."
 
  Mr. & Mrs. Robert Martin, Jr. - Cameron, NC  
  "Thanks again to the Vanderbuilt team. We could not have gotten any nicer people to work with. May God bless you and your families."
 
  Michael Powell - Durham, NC  
  Did a very good job and answered any questions we had. We are very satisfied with the work done.
 
  Christopher & Michelle Hasti - Wingate, NC  
  Vanderbuilt has the best working crew I have ever seen. I would recommend them to anyone.
 
  Douglas & Ruby Hardison - Hampstead, NC  
  Answered all my questions.
 
  Don & Bonnie Cokely - Vass, NC  
  Crew was very professional and answered all questions. My wife and I were both very pleased with the quality of work, timeliness, and willingness to ensure that our house was perfect.
 
  Brian & Shannon Sanders - Albemarle, NC  
  "The trim crew did a great job. They were very professional and very knowledgeable and timely in their work on our house. They had no problem answering any questions we had concerning what was being done and how issues were being addressed. They made the whole house finishing experience go smoothly and painless. Thank you for providing a crew of such caliber.
 
  Mr. & Mrs. Brigman - Robbins, NC  
  "They're simply fantastic. They were very thorough when they did the work. We were so impressed with the quality of their work. They were very professional and extremely detailed and conscientious. If I ever buy another home I would want the trim crew to do the finish work again. They are a huge asset to your company."
 
  Mr. & Mrs. James Spoon - Denton, NC  
  "They did a great job. They were very quick and efficient."
 
  David & Kristie Roberson - Pittsboro, NC  
  We were satisfied with their work and they were extremely nice and courteous. You couldn't ask for any better workers and they really knew what they were doing and talking about.
 
  Noel Brooks - Reidsville, NC  
  "The guys even made adjustments to my kitchen island to make it fit after I added kitchen cabinets. They were also very friendly and easy to deal with."
 
  Mr. & Mrs. Marlin Turner - Bedford, VA  
  Ronnie was very nice to me, being a first time buyer and very nervous.
 
  Holt - 2009
Harnett Co., NC
 
  While we are still in the set-up stage, to say we are impressed would be an understatement. I have talked to Jim Patterson and Dave Wilson a number of times and they have answered all my questions thoroughly and completely. So far in the construction of our home the Vanderbuilt crew have alleviated all of our worries. They have done a wonderful job of helping us make a seamless transition into our new home. Thank You!
 
  Mr. Grimsley - Rowland, NC  
  Guys did a great job, no hassles with excellent work.
 
  Walters - 2009
Robeson Co., NC
 
  The trim crew did a wonderful job and did the very best at everything they worked on. These guys have done a very good job at my house!
 
  Tim & Tammy Holley - Roseboro, NC  
  "I am very satisfied with the turn out quality of my home. They were very courteous and did a very thorough job."
 
  Ms. Angeline Lewis - Holly Springs, NC  
  "They was were very friendly, polite and readily answered questions, giving suggestions and guidance when asked. It was great getting to know them and I am pleased they worked on our house. The are professionals at their job and treat people with respect. They possess qualities seldom seen in today's work force. Outstanding job!"
 
  Herbert & Cornelia Jackson - Carthage, NC  
  Overall Great job!
 
  Clark - 2009
Surry Co., NC
 
  Was pleased with their service.
 
  Clay & Dawn Hewett - Cameron, NC  
  "The trim crew did an excellent job. They were very courteous and informative. They were very helpful as far as providing us information on issues that were not even related particularly to their assignment. They were always concerned about any issues I brought up. They never made me feel like I was being bothersome. Great job!"
 
  Dale & Michelle Boyette - Lucama, NC  
  "We were well pleased with the job they did on my home."
 
  Joseph & Michelle Beck - Asheboro, NC  
  “I would say it has been a very good experience. Everyone that I have had contact with at Vanderbuilt has been very professional. I would recommend your company to anyone looking for a new home!!”
 
  Currin - 1999
Granville Co., NC
 
  Super people, Super service!
 
  Wilson - 2011
Florence Co., SC
 
  "I am truly pleased with their attitude, work performance, and ethic. Good job."
 
  Mr. & Mrs. Hebert - White Oak, NC  
  Just wonderful!
 
  Alicia Shytle - Lillington, NC  
  "They were very courteous. They were eager to answer all of our questions and provide us with the best quality work! We are very pleased and would recommend them to anyone."
 
  Kane & Sherri Cox - Fairfield, NC  
  Crew was very professional and answered all questions. My wife and I were both very pleased with the quality of work, timeliness, and willingness to ensure that our house was perfect.
 
  Sanders - 2007
Stanly Co., NC
 
  They showed that they cared by taking care of any concerns we had.
 
  Shelly Ottrogge - Trenton, NC  
  The trim crew did a wonderful job and did the very best at everything they worked on. These guys have done a very good job at my house!
 
  Holley - 2008
Sampson Co., NC
 
  I appreciate all the extra attention to detail with the trim work.
 
  David Fulcher - Smithfield, NC  
  "They did an outstanding job on our home. They answered all of our questions and were very courteous. We were very impressed and will recommend this crew to anyone we know purchasing a home from Homes by Vanderbuilt."
 
  Brain & Angie Collins - Vass, NC  
  All of the crews have been very nice to us!!
 
  Frank & Brenda Wells - Raeford, NC  
  "The trim crew did a great job. They were also very helpful with question we had concerning plumbing, duet work, and the general construction of our home. We wish there were more people that still take pride in their work."
 
  Mr. & Mrs. Edward Murphy - Mebane, NC  
  They were very helpful and friendly. Overall we are very satisfied. They did all they promised and more! Thanks very much!
 
  Routh - 2010
Randolph Co., NC
 
  Everything looks great! Thank you!
 
  Brim - 2011
Surry Co., NC
 
  My husband and I have been extremely pleased. Everyone has been very professional and have gone above and beyond to be helpful. The service we have received from Vanderbuilt employees has exceeded our expectations and we couldn't be happier.
 
  Jason & Julie Beighley - West End, NC  
  Ronnie and Richard have done an exceptional job and they are very nice guys.
 
  Jackson - 2010
Orange Co., NC
 
  "Very well pleased with these two gentlemen."
 
  Mr. & Mrs. Wise - New Hill, NC  

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