These are comments that some of our customers have left on various Internet sites
Vanderbuilt gave us excellent customer service and built a high quality, competitively priced house. I recommend them to anyone needing housing.
We're on our 2nd Homes by Vanderubuilt home and are so happy with the floor plan and the service. We had a great crew who worked in record high temperatures without a single complaint. The attention to detail was unbelievable -- they corrected things even I failed to notice. Thanks for doing such a great job for my family.
I purchased my home with Homes by Vanderbuilt many years ago, and to this day I have had nothing but fair and courteous service whenever I have needed it. The shopping experience was fun and easy, I returned several times before I made up my mind and was treated kindly every time. I am a difficult person to sell to, but they had a lot of patience with me and I never felt rushed. I have needed help over the years to match up a counter that got messed up by accident, the same with a floor that I burned by accident. They got me in touch with their supplier without any questions and were more than willing to help. I have nothing but good to say for this company!
From start to finish and then some, Vanderbuilt personnel and our Sales Rep, Charles, were always helpful, and there when we needed them, or had questions or concerns. We were their first house on pilings and I was nervous about it. They worked well with us and all went great! Only problems we had were with the actual builders of the home, with regard to some flaws in the development of the home itself. Vanderbuilt took care of them. We were missing a wall. Yup, 2 pocket doors and wall. But, the wall was put up and one pocket door installed very quickly, along with a refund for the other missing door. We were satisfied. Their facilities men are terrific and always there to fix anything that isn't quite right! Great deal and good quality for the price. We are happy with our new home.
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We send several performance reports to all of our customers during the building process. Below are some of their comments.
"The trim crew did an excellent job. They even did everything that I pointed out. I think they are the best crew that you have sent out so far. I enjoyed their outstanding workmanship. Their work was so outstanding that I invited them to my house warming party!"
Billy Parsons - Randleman, NC
Quite courteous & quick to respond to questions.
Shupe - 2009
Harnett Co., NC
I was very pleased with the end result after everything was completed.
Moody - 2011
Bladen Co., NC
"Good guys and a good job! All the Vanderbuilt crews have been good workers! (We were watching!)"
Mr. & Mrs. Sapp - Franklinton, NC
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Many of our customers participated in a video interview. Enjoy some of these below
View more video interviews
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This page was last updated
February 3, 2014